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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,391 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Gregory Lim
Mr Gregory Lim Verified Purchase
4.0 / 5

Food arrived hot. Tingkat delivery was timely almost everyday as well. Though there's repeated selection of food somedays but food taste was acceptable. Strongly recommended foodline

Nice home cooked food. Prompt delivery. I order 2pax dinner. The portion is more than enough for me and my mother . This is my repeat order. foodline
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Mr Zeph Kee
Mr Zeph Kee Verified Purchase
4.0 / 5

Nice Home Cooked food but very bad customer service

Honest feedback, food is value for money and very homely feel.

However, service is very bad from Fong Fu end as Foodline is more willing to accommodate. There is also conflicts between Foodline and Fong Fu as both parties ask me to contact them while saying they cannot do anything from their end. In the end Foodline did a follow up instead of Fong Fu who is supposed to get back to me.

Another issue with Fong Fu is the delivery time as it can be so hectic that today and tomorrow's delivery timing can be 90mins apart. I cannot accept this.
Mr Peh
Mr Peh Verified Purchase
4.0 / 5

Repeated customer

Have been ordering numerous time from this caterer. Will continue to order again.
However, we do not like the fried ikan bilis with peanut as a bit hard.
M
Ms Marina Verified Purchase
4.0 / 5

Recommended to try them out.

Food in general is good except that the quantity for three persons could be improved. Food comes in plastic containers which is more hygienic than using the metal tingkat. It also saves time by not having to wash clean the tingkat after every meal.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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