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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,391 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JS
Ms Jane Shi Verified Purchase
4.0 / 5

Home Cooked Taste

The menu (on paper) really did attract us at the beginning. It started out ok too. Delivery uncle was friendly. Food was less oil, less salt (sometimes on the bland side), not too sweet, very healthy for the elderly. More importantly, it had a home cooked feel to it (unlike other caterers we have tried before where the food tasted mass-cooked). There were also some 'nostalgic dishes' like Li Li Xiang which the older generation can relate to. But towards the middle of our service, we notice the standard started dropping a little. There were some last minute menu swops, and a lot of potato dishes. Perhaps we were really looking forward to the food & formed certain expectations based on the showcased menu for the month. So when the food is received and did not turn out the way we envisioned, we got slightly disappointed. That said, we understand there may be a really tight profit margin they are operating on, plus we might have tried them at a not so ideal period - during the festive month where the cost of ingredients may be higher, or the number of cancellations are higher, or the month by month demand for tingkat service versus buffet/catering is lower, or they have recently launched a marketing campaign that they need to recoup the cost (we received their flyer in our mailbox). All in all, we may still be inclined to try them again. Perhaps on a better month this time, and without utilizing any Foodline/ credit card discount promo code. Look forward to the next review
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
CT
Mdm Chris Ting Verified Purchase
4.0 / 5

Value for money

Fong Fu Food Industries foodline

I am a repeat customer. Food quality is pretty consistent. It's a bit early delivery for lunch at 10am. I ordered 3 paxs but food enough for 4 paxs if you are a small eater. Overall satisfied with the food.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 35 pax for delivery on 8th Nov, 11:30AM
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