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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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147 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Wong Pooi Min
Wong Pooi Min Verified Purchase
3.0 / 5

NA

Fong Fu have indicate their comment that 20 days package with 5 day a week can only replace the meal up to 4days only. so if you are travelling, please reconsider on this point
Darren
Darren Verified Purchase
3.0 / 5

Terrible service and food. Ignores whatsapp message feedback

Delivery to Yishun often around 6pm but the food has to be consumed by 6.30pm. On one occasion, it was only delivered at 6.50pm. Feedback to caterer but they ignored my message. Only got a reply saying will follow up after persistent messaging them on WhatsApp but totally no reply whatsoever on fixing it. Recommend to avoid. Food is terrible anyway.
Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes)
Mr Mike Koh
Mr Mike Koh Verified Purchase
3.0 / 5

Finally OVER! What a disappointment...

Ordered their 10-day before and it was ok, so wanted to try 20-day, but it was a disappointment. My family was desperately waiting for the 20 days to be over...

Pros: Good variety of dishes. Meals mostly delivered on time. Last-minute request to postpone my next-day's meal was granted even though official policy is 2 working days in advance.
Cons: Vegetables are always poorly cooked, looks old and burnt, not fresh. On some days there was only one meat dish out of the four, so not value for money. Delivery driver was not friendly at all, did not follow instructions to knock on door after leaving food outside. For the price, not so value for money.
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Ms Nancy Ng
Ms Nancy Ng Verified Purchase
3.0 / 5

On time delivery, food OK

First time trying out this tingkat. On 2nd day, there was fish ball vegetable soup dish. To my horror, there was a white sharp item inside. Seems like a chirped off plastic edge. Luckily i was the one who chewed on this fishball, and not a child. Caterer said this fish ball was from supplier. Caterer only replaced another dish-to-dish for me.
Overall, food is generally ok. Soup portion serves 2 small bowl, quite little. Brown rice is very wet and lumpy. Delivery is good so far, as in, consistent timing at 3:30pm and no missed delivery.
Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (10 Days, 3 Dishes + Soup/ 4 dishes)
Mr Joseph Lim
Mr Joseph Lim Verified Purchase
3.0 / 5

So so

The food quality is not meeting the expectation. The delivery time is on the early side of mentioned timing. Delivery was missed for one day without any explanation.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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