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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,538 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Liow Kok ping
Mr Liow Kok ping Verified Purchase
4.0 / 5

Generally tasty food.

Food has been adequately good. However, decided to end my many months of subscription due to the inflexibility. Requested to pause service for 4 days, but was told that the maximum to hold was 2 day, due to "system auto write on its own", which I couldn't understand. There were times where the delivery was late, or delivery was cancelled due to unforeseen circumstances by vendor. Of which, I didn't mind. But thanks to this incident, I had the opportunity to look for other caterers and found cheaper alternatives. Except for this, food has been generally tasty and was delivered on time by a friendly aged uncle. I would still recommend for others to give it a try, but bear in mind about the strict rule of not holding more than 2 days.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
C
Mdm Chang Verified Purchase
4.0 / 5

Less salty, food portion ok, a bit less process food

We have been order with this caterer few times and found that they have a bit lesser process food (4th dish) compared to other caterers.
Overall the food is quite satisfied and enough for 2 pax. But sometimes the taste are quite similar in some of the days and can be improved.
Have a try!
yongsian
yongsian Verified Purchase
4.0 / 5

Good variety and dishes, but...

Still looking forward to the variety and dishes. It's good, but...

tired of waiting. Not sure why, this round the delivery timing is disappointing. Some days have to wait until almost 7pm, and at least once, it arrive after 7pm. Contact the office but nothing much can be done, can only continue to wait. Hopefully they can do something about it such as having an additional delivery route. Maybe the driver has too many orders and that's why end up arriving late.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 35 pax for delivery on 8th Nov, 11:30AM
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