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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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147 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Karen Lim
Mdm Karen Lim Verified Purchase
3.0 / 5

Average caterer despite impressive menu. Late once by 20mins

Food was not as good expected despite the impressive menu. Portions are just nice for 2 persons. Soup is not heat sealed so always spills and is quite a mess, although i do appreciate that effort is made to shrink wrap it. There was once the food was late by 20mins, and response to the SMS only came back the next day. We almost had to order grabfood/foodpanda. Other days was arnd 6.30pm for my area.
Ms Kennix Leong
Ms Kennix Leong Verified Purchase
1.0 / 5

Worst Caterer

Cheap ingredients used like pig skin, peanuts, fried beancurd, rotten vegetables etc, Quality of food also very poor. Food delivered very early around 10am and turn sour by 11am. Filed a complain and no one responded until several calls made. The worst caterer I ever patronized, totally hopeless.
Ms Ailynn Lim
Ms Ailynn Lim Verified Purchase
1.0 / 5

Regretted trying this caterer, will not order again and not

Don't know why this caterer has good reviews. Portion very pathetic, inside the soup only have 1 and a half piece of pork ribs how to share for 2 pax. Everyday vegetable is soggy and yellowish, not fresh at all. Food delivery at 6.30pm and it's cold, still need time to heat up then can eat. Want to eat healthy but ended up getting lousy food. Called to feedback but no response, bad customer service. Regretted trying this caterer, will not order again and not recommended.
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Ms Jesryn
Ms Jesryn Verified Purchase
3.0 / 5

First time booking on this caterer!

First time trying this caterer. Has variety of foods. Taste ok. Sometimes only have a meat of dish. Balance 2 dishes are vege and tofu. Soup diluted. Packaging need to improved as plastic has broken. Sometimes soup/gravy spill in the plastic bag. Delivery around 6-7pm.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Winnie
Ms Winnie Verified Purchase
1.0 / 5

Not Recommended

Switched from the other usual caterer for a change after completing a few cycles. Regret.. seriously I don't knw why this caterer has good reviews. Portion pathetic, always repeated dishes, first day of the cycle the tofu is sour and this issue continues at least once a week. No menu sent or even uploaded for 3rd and 4rd week. Will never order again!

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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