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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,538 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Carolyn Leow
Ms Carolyn Leow Verified Purchase
4.0 / 5

Salty and Early

The food is ok, quite salty overall. Ok to give this caterer a try to change Tingkat menu once a while. The food arrived at 9.30am to 10am. Quite early for lunch. Have to keep the food in fridge for late lunch.
YS
Ms Siew Kee Verified Purchase
4.0 / 5

First & Last

No comment on food as portion wise was generally OK.
Disappointed with their service as they missed 1 day delivery which they had agreed earlier to our specific request via phone and message. Waited till 7pm plus that day and after numerous calls chasing, eventually were told no delivery. They were not apologetic and no response with follow-up (msg) at all towards our feedback via WhatsApp.
Best part is when days later to confirm last day tingkat service as no more confidence in them, they included the day of no show delivery... Zzzz
Considered myself lucky to check with them otherwise on last day of tingkat which we thought will turn out no show again....
Mr Lee Keng Wong
Mr Lee Keng Wong Verified Purchase
4.0 / 5

Tingkat 4 dishes 20 days

Been renewing the tingkat, food is decent. Overall still ok, the veg served this time round seems bland. Didn't really take the veg much this time round
Delivery is punctual and usually early. Going to renew for another 20 days for 4 dishes.. not sure about the soup as the soup cannot make it for the first few renewals, has switched to 4 dishes since.
Ms Loh
Ms Loh Verified Purchase
4.0 / 5

Lunch Tingkat 20 Days

Food was alright. Taste acceptable. Food portion is good enough for 3 if you are not a BIG eater.
Food arrived at my expected timing.
Customer service is good and prompt. Satisfy Customer. Will order again. Thanks.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 50 pax for delivery on 14th Nov, 6:30PM
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