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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,538 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Serene Lim
Ms Serene Lim Verified Purchase
5.0 / 5

Reliable and homely meals

Have been repeating orders from Fong Fu. Quality of dishes are generally good. Once in a while there are some misses in flavours of the dishes but that is made up for the reliability of delivery and accommodation and prompt customer service.

Very pleased so far :-)
Michael
Michael Verified Purchase
5.0 / 5

Decent value, food is okay if you are not picky

Food quality and quantity was generally decent for its price. However the caterer seems to like serving a pork-related soup and at times the taste of broth is too 'porky' for my taste.

Some of the delivery timings were close to 7 but otherwise on time for most days.

On one of dishes served on 3 June 2024, I have noticed what it seems to be a mold on the surface of the tofu and photo is as shown. I have provided feedback to the caterer the next day but they have yet to reply to it.

So all things considered, I have switched to different tingkat supplier for my family.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
PG
Ms Peggy Goh Verified Purchase
4.0 / 5

Not so great..

Food taste is alright and portion is good for 2 adults. Dinner delivery time to my location is as early as 12pm+. To me, this is not acceptable as food quality compromised. We experienced a few sour dishes which is not great. Vegetable dishes were often a bit yellow looking.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 35 pax for delivery on 8th Nov, 11:30AM
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