Food Fest

Order for 35 pax but the mee hoon portion only enough for 25 pax.

Was disappointed with the Sea Coconut with Cocktail because there was no sea coconut in it. Found out that they have replaced it with another fruit because the can of sea coconut was spoil when the caterer opens it. Good thing is that they did do put inside.

The portion of the Sea Coconut and Cocktail is too small. It was just half a tub and certainly insufficient for the 45 pax that we ordered. Called the Sales Person again and sent her the photos to show the given amount. She called the caterer to give us another tub. That settles it.

The Ice Lemon Tea was insufficient and we have to get our own water to quench our thirst. Big container but half filled.

The portion of the Steamed Chicken Siew Mai was also very small. Called the Sales Person and sent the photos to show the given amount. Told me that the amount is about 60 pieces is all that they provide. Can you imagine how fast that tray of Siew Mai was emptied before the last person has his/her share? Very disappointed. I don't dare to take a piece to try seeing the small portion that was left on the tray.

The rest of the food items are acceptable in term of quantity and taste wise.

We were only given the timing of 4.30 - 5 pm to collect the food from the caterer. It was too early to have the food for dinner. They were already cold by dinner time and we do not want to microwave/reheat them (except for the imperial herbal chicken) in order to retain the original taste of all the dishes. Probably the food would have taste better if the food could be collected near dinner time instead or if delivery is an option. Point to note is the mixed cocktail with peaches taste really horrible (bland and sour)

Food was cold when consumed. Prawn was cold and cos of the way it is prepared it did not taste well

Overall, the Bo Bo Cha Cha, Chicken curry and Sweet & Sour Fish are nice. The main dishes - Golden Pineapple Fried Rice and Mee Siam need improvement.

Delivermen and food collecter are friendly. However, collection should be on time as i waited 1 hour.

In general

Delivery was prompt at 6.30pm but however when we ate the food at 7pm, 2 of the dishes - Broccoli & fried rice, had turned bad and sour. We had to throw the whole portion away. Quite embarrassing as it was CNY day 1 and we had guests in our house. The other dishes was so-so too. Feedback to the caterer and their response was appalling. I called and emailed them the week after the CNY holidays as I understand most people might be on leave. But even so, there was no response from the caterer for almost 2 weeks. Finally their catering sales director Thomas Chia replied via email about 2 weeks later after i sent several emails and offered me a 15% discount via a credit note instead of a direct cash refund. It is ridiculous to offer me a credit note and i replied him via email and from then, there was no reply from the company and also no trace of the credit note too. Please save yourself the hassle and bad customer service and don't bother ordering from this caterer.