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Four Seasons Catering

4.5 / 5 (60 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*78%
Food Quality4.4 / 5
Service & Communication4.7 / 5
Value4.5 / 5

Customer Photos (79)

Reviews (60)

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4 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Benson Tan
Mr Benson Tan Verified Purchase
1.0 / 5

Company ran by poor management who destroy chinese culture.

Four season cant even deliver correct order, antotal insult to traditional chinese family. Company not willing to take responsibility for their mistake. Cannot recommend traditional chinese family members to order from them. As attached are the evidences provided. It not like they can exchange 1 for 1 dish on the same day in such a short time frame.
Choose one Choose one Choose one
SS
Mr See Shunyu Verified Purchase
3.0 / 5

Good services but the food can be better

Pre sales service is very good. They are responsive and willing to accommodate our request to make a change to the standard menu.

The food looks flavourful but other than the desserts, the food is in fact rather blend based on feedbacks from our guests. The food is adequate we ended up with quite a fair amount of leftover.

They are late to clear the venue after the buffet but it's ok.
WH
Mr Tan Wei Han Verified Purchase
2.0 / 5

Could be better

Wouldn't recommend this, the worker person who set up did a good job, but the food did not meet expectations - perhaps it will improve in the future.
Four Seasons Catering responded1st Oct 2024 09:51 AM

Hi Wei Han,
Thank you for your feedback. We're sorry to hear that the food did not meet your expectations, and we would like to understand more about your experience.
Please let us know your thoughts by filling out our feedback form at www.fourseasons.com.sg/feedback or emailing us at feedback@fourseasons.com.sg. We truly value your input and will work on improving for the future. Thank you!

Delivery Feedback

Based on 60 customer responses.

  • On time or up to 30 min early: 47 (78.3%)
  • More than 30 min early: 6 (10%)
  • Late: 7 (11.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 42
  • Less than 10 min early: 0
  • 10–15 min early: 4
  • 15–30 min early: 1
  • More than 30 min early: 6
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 0
  • More than 30 min late: 5

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A customer just ordered for 15 pax for delivery on 8th Nov, 11:30AM
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