Fu Kwee Caterer Pte Ltd

Service no complaint. Food generous and abundance to serve 30 paxs. Drink; blackcurrant, good but not cool enough and not enough to serve my family members. The whole tank run dry before the end of the event. May consider Fu Kwee Caterer again.

The Oat prawn, the prawn not fresh, I order Rendang chicken but it came out taste like curry chicken. The fried laksa very sweet and not spicy. The sweet and sour pork, the pork so hard.

Food arrived on time, portions are generous. Guests enjoyed the food. Will order again for next event. Thank you.

Food is very good although it arrived about 45 mins late.

Hokkien mee, Ha Cheong Kai, Curry chicken and Braised Pork are the favourites.

Torpedo prawn is not as good and rather mushy for the filling.

The drink is insufficient for the number of pax ordered. Please consider increasing it for future orders.

Second time ordering from Fu Kwee, we really enjoyed the dry laksa, portion was good, set up was on time as well! We had guests asking for the caterer’s name and commented that the food was good.

Yes, and the food quantity is good.the set up is on time also. And they provide warmers for the food, and also utensils. I think there’s generous amount of food and it went beyond my expectation. The staff are also friendly and helpful. The food are delicious

The foods are all nice and tastefull, price is consider reasonable. The set up is normal, quite simple.

I am writing to express my disappointment with the service I received from Fu Kwee Caterer Pte Ltd

To begin with, I must commend the quality of the food, which was excellent as usual. However, the service rendered by the sales operator and delivery personnel was far from satisfactory. I wish to bring your attention to the following issues:

1. Lack of Responsiveness: We were disappointed by the lack of responsiveness from the sales operator when we had queries regarding the delivery schedule. Despite acknowledging our query, there was no response, leaving us unsure about when our food would arrive.

2. Delayed Delivery: We had clearly indicated that the buffet line should be ready by 11am, yet the delivery driver arrived at 11:25am, excluding the time needed for set-up. This delay caused inconvenience to our guests, and we had to contact your company for an update.

3. Unprofessional Behavior: The delivery guy, while tearing down the buffet, seemed to express his displeasure by banging the tables loudly and forcefully. This behavior was concerning, especially considering that there were children present at the event.

4. Poor Quality Equipment: The rented tables provided were in a deplorable condition, with black scratch marks and stains. We paid a considerable amount for these tables, and they did not meet the expected standards.

Overall, the service we received was unprofessional and left us feeling embarrassed for having chosen your company for our event. As a result of these issues, we have decided not to use your catering services in the future.

We kindly request that you take these complaints seriously and make improvements in your service to prevent similar occurrences in the future.

Dry laksa was very nice and overall all the food was tasty and yummy! But would like to feedback that the white fungus from the Cheng Teng was sour so my guest didn’t eat much of it. Please check on it!

The fried mee siam was delicious. The dessert orh nee was better than expected. Overall experience for first time ordering from this caterer was pleasant.