Fu Kwee Caterer Pte Ltd

Overall food looks great & taste pretty good, but service could have been better.

NO label cards for the food and we had to find paper to write as some guest do not take beef (Only after someone feedback to ask if it’s beef. We were apologetic to them for accidentally eating it). No fire for Har Cheong Gai.

Most of my guest like the food. However, one of the guest (lil kid) found a WORM when she’s almost finished and was pretty traumatised :(

Service from foodline was full of miscommunications & Fu Kwee sounded rude before payment.

1. First was orders missed out a dish and I am unable to verify the dish as I can see invoice before payment.
2. Foodline staff called Fu Kwee for arrangements for 55pax for 2 mains (Rice & noodles) - email to me and confirmed possible to arrange. However after payment, Fu Kwee called and was adamant that it was impossible and threatened to cancel if we don’t change to 60pax.
3. We agreed since we ordered very closed to event date. Foodline sent invoice for 2nd payment. After event, they inform they miscalculated and ask for 3rd payment topup. I paid, and shared the mischaps but all is paid so no replies from foodline.
4. Event day, caterer did not appear as requested time. Requested Ready by 11.30 but driver arrived at 12 and after set up was about 12.20pm.

Food was nice and big portion. I ordered roast Duck and it’s a bit too dry. Overall still satisfied with this catering..

The food was yummy as per reviews given by other customers. However, it will be good if the caterer provides a cover for all the dishes. It waa raining so the food turned cold very fast. One burner per tray was not enough to keep the food warm.

The service set up was good. Had an overall pleasant experience and the guests enjoyed the curry chicken.

Decided to give this caterer a try after reading the good reviews. Thus, here's my honest review.

Their price is reasonable and food is definitely tasty.

Setup is on time and the guy who was doing the setup was friendly and professional. The setup is simple with no decorations but that wasnt a concern to me as food quality is more important. What's the use of having a good display but the food getting lousy reviews? Ultimately, there are lots of compliments from my friends and relatives and they are already planning to get the same caterer in for their upcoming events too.

Food quantity is generous and and the varieties are good too.

The orh ni dessert has mixed reviews, with some claiming its too sweet but yet many were raving about it. I personally feel its delicious.

There's only 2 negative feedback we have.
1) The drinks is not enough. I ordered 55 pax for 65 guests. Buffet started at 5:30pm and the fruit punch dispenser was empty at 7:30pm. Maybe i have many thirsty guests.
2) Har Cheong kai wasn't in the heating tray. Though it's tasty, but was cold very fast.

Overall, I am satisfied with booking and will definitely be ordering from Fu Kwee caterer again.

The food is very delicious. Adults and children all enjoyed and liked it today.

Food delivery is in time and staff is friendly and professional.

Delivery set up was swift and efficient. The guys were nice and professional too. Food was generally tasty and portion was generous. I think it’s very worth it for this price.

Also, I chose fu Kwee because I find their delivery fee + set up fee for location without lift reasonable.

Overall, a very happy customer and will order with them again.

Food portions are generous but on the too salty & too oily side. The Ha Cheong Kai was a disappointment, hardly has any shrimp paste taste. And the fruit punch was not enough. Though we only had 23 people, we ordered for 25 and we had to provide other drinks for a few of our guests.

Customer service will call you the day before (Excluding weekends) to confirm your order, and they try their best to accommodate our request. Delivery is on time or early. Comes well packaged. Caterer is also very friendly and responsive which indicates their professionalism. Will definitely go back to them for our next event!

Set up was on time. Food taste good and portion was generous. Will recommend for small group gathering.

Food came about 10 minutes before event time. Remember to request for takeaway containers. The delivery man only provided when we requested - and it was on his return trip to collect. But he waited patiently for us. Also, he provided a nice cloth for the rented table. Thank you!