Fu Kwee Caterer Pte Ltd

1. The order number of pax of 33 pax was changed to 30 pax when reaching the caterer. Although it had been rectified, the quantity of food served looked like only for 30 pax.

2. Delivery was late by 20 minutes.

3. No CNY decor on the buffet table.

4. The food tasted like were precooked and then heated up before sent to us. The meat were hard and tough

5. The thai fish cake and reddish smelled and tasted bad.

6. The dessert had so much water and not enough ingredients.

It was our first time ordering from this caterer. We tried a new one because our other options were already unavailable for delivery on the first day of lunar new year.

Good things about this caterer include timely set up & collection, food variety and portion size. However the quality of the food could have been much better. I had family members come up to tell me some dishes tasted sour/not fresh. Even though we had a desirable-looking spread and enough people to potentially eat it all up, it was hard to finish.

Grains of the lotus rice were hard, duck didn't taste fresh (probably wasn't a good idea to have cooked it with lemon, can't tell if the sourness was intended or the food turned bad), snow pear drink was too sweet, cheng tng dessert would've been better with more ingredients and not just dried longan and disintegrating cloths of white lotus (where's the peach gum? the chinese name of the dish had the words peach gum in it).

But overall, can do. I hope the review was constructive.
Thanks for feeding our family! Happy new year!

Send a box of sour lotus rice on CNY eve. Almost giving us food poisoning. When I called they merely say will refund after CNY however there is no follow up until I prompt them a week later then they start to initiate the refund process. Which means if I don't follow up I will wait until the cow come home.

Dishes are below expectations even the delivery. Desert came half filled (half of it is spilled) and all over the packaging and the delivery man still expect me to bring the packaging into my place, dripping all over and stain my house on CNY eve after spring cleaning. Rushing off before I check the items.

Sour duck taste is really gone case. Never order from the caterer, cny reunion dinner is ruined. No compensation, nothing from the caterer. Horrible.

The service definitely can be improved. The person setup the catering didnt check on the sequence of the food being setup. Having the dessert right in the middle of the dishes. The beancurd taste is pretty good. but the sotong probably uses frozen one and very difficult to chew.

The delivery was late by half hour and the food was a disappointment as I expected better from the reviews read. The quantity of the Bee Hoon is not enough for 15 pax. The curry chicken has only drumlets and no potato which is shocking. The broccoli mushroom is tasteless. The best dishes are the sweet and sour fish and the cereal prawn so perhaps not all bad. Mixed comments on the pork chop, some like but some dun like.

The food was delivered 45mins late, guests arrived and waited for 45mins, which is an embarrassment especially for Chinese New Year lunch. The food arrived soggy. The Curry container is badly dented as you can see from photo which leaves me with a question to Fu Kwee, why is a food grade container dented? Is it still safe to consume, or poses food safety hazard?
The Osmanthus Fish jelly is miserably small and only can serve up to 5guests, each with one mouthful of jelly. The mini buffet is catered for 8 to 10pax.
Disappointed and I texted Fu Kwee to call me and thereafter I texted them my concerns but no reply from them.

Food came late for about 45mins, nobody called to inform. food was okay though except for the pork ribs was hard

- The sliced abalone is spolit, threw it away.
- Braised pork is totally dried, no gravy at all
- Didn't provide any tongs or scoops at all, I'm using my own as seen in the photo
- Luohan mixed vegetable tastes too raw

Personally found the curry chicken too salty. Other food were ok.. We were just glad it came because guests were hungry, delivery was 1 hour 15 minutes later than expected delivery time. Understand that there might be delays plus minus 30-40 mins, after all it was CNY period. But still hoping for a call to inform as my family members went out to almost get whatever we can grab (likely Macdonald's) as we are afraid that there might be no show.

Food was ok but came 2 hours late. I was so worried as I could not contact anyone. No one confirmed the order too. I had already paid in full. Luckily it arrived finally.