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Fusion Spoon Catering Services

4.5 / 5 (267 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*80%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (615)

Reviews (267)

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11 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Arni Michelle Arro
Mrs Arni Michelle Arro Verified Purchase
3.0 / 5

Poor customer service

First, i already put in the email that please make the mee goreng not spicy so the children can eat but they still made it too spicy that almost all cannot eat. Secondly, i didnt ask for the table bec the venue already provided a table. But, when they had setup the food, i need one table to place the drinks. So i asked for one. Sandeep is nice but , the chinese man grudgingly took a table. Then nevermind bec i was so busy. When they left i had realized they even didnt put a table cloth which made it so ugly looking in the buffet table. My point was, i didnt ask them to set up their tables. All i asked was one table only but still they made it so difficult and the chinese man still gave an attitude. I was fully paid right after they set up. When i called them up, they couldnt return to my venue. He said that he will get back to me but he didnt.

Delivery Feedback

Based on 197 customer responses.

  • On time or up to 30 min early: 158 (80.2%)
  • More than 30 min early: 18 (9.1%)
  • Late: 21 (10.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 134
  • Less than 10 min early: 5
  • 10–15 min early: 6
  • 15–30 min early: 13
  • More than 30 min early: 18
  • Less than 10 min late: 0
  • 10–15 min late: 8
  • 15–30 min late: 7
  • More than 30 min late: 6

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