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Healthy Meals Catering

4.0 / 5 (379 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*78%
Food Quality3.7 / 5
Service & Communication3.8 / 5
Value3.8 / 5

Customer Photos (226)

Reviews (379)

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48 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Jerry Leong
Mr Jerry Leong Verified Purchase
3.0 / 5

Below average food quality. Some packing/delivery issues.

They respond to WA, so you can get pretty prompt updates. However, the rest is just below average. Food portions were large, but they were barely edible - vegetables and meat were either not fresh or overcooked. Definitely not for old folks. Within 20 days they messed up my portions twice and gave more vegetables than meat.
Healthy Meal (SINGLE Meal 20 Days)
E
Ms Elaine Yap Verified Purchase
3.0 / 5

Improve delivery service

Taste of foods ok, soup sometimes too salty. I ordered both lunch & dinner, soup is same for both meals.
The delivery for lunch and dinner is diff ppl, lunch can be quite late, 2pm+, I have to chase, there is 2 or 3 times, i rejected the delivery as too late, I have to order Grab for my younger kid.
Choose one Choose one
KT
Mr KH Tan Verified Purchase
1.0 / 5

Poor and Unreliable Supplier

I am very disappointed with the supplier.
Tingkat arrived after 1.15 pm daily and the food is cold.
On one day tingkat delivered at 2 pm.

Feedback to Foodline about the poor service and the company text me promising to improve. No improvement.
Want to speak to the supervisor Jason but he avoided me.
Jason did not return my calls (twice) even when I left my name and mobile.

This is my second order when supplier promised to improve after first order.
The agreed delivery time is before 12 noon but it was never kept.
I gave supplier a second chance but regretted it.
KT
Mr KH Tan Verified Purchase
1.0 / 5

VERY Poor Service and Delivery

The delivery is very inconsistent.
The food can be delivered at 1030 am to 2.00 pm.
Never order from this company if you want lunch for your parents.
They will be very disappointed and hungry.
Ms Rena
Ms Rena Verified Purchase
3.0 / 5

Very Disappointing

I signed up 30 days Tingkat with desserts, I was quite disappointed overall, attached 2 pictures, the veg was full of sands and desserts has no varieties.
Choose one Choose one
Ms Si QI C
Ms Si QI C Verified Purchase
3.0 / 5

Avoid it

Standard dropped a lot. On several occasions, they gave very hard chicken parts cooked in soy sauce which they seemed to already use it for cooking the soup. On another occasion, they gave 3 piece of chicken bone/skin, i feedback and customer service told me thats for 2 pax. They also missed out dish which they compensated. Some days dishes were delivered near to 7pm.
Mr Raymond Wee
Mr Raymond Wee Verified Purchase
3.0 / 5

Sad to see that both service and food quality had gone bad

Note that my order was for 4 dishes. Out of the 10 days, they misdelivered and gave me the soup that I did not want. Then for 1 day they delivered just 3 dishes instead of 4. To be fair, they try to make some compensation by giving 5 dishes on some days but I would prefer them not making the mistakes in the first place. Their dishes used to be very good but unfortunately the quality of food and service had fallen so much that I cannot recommend them to anyone and will stop reordering from them too.
Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days)+6 Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days) Healthy Meal (SINGLE Meal 10 Days)
view more 10 photos & videos
LC
Mr Lee Chen Jiang Verified Purchase
1.0 / 5

Order at your own risk, terrible food and service

Terrible food as it is not healthy, though it is called Healthy Meals Catering. Oily vegetables and dishes. Order dessert and only 2 types per week, continuous for 3 days and 2 days respectively. Other dishes are mostly repeated too. Had the same dish with exactly same cooking type for continuously 2 days.
You can also have stewed chicken with mushroom today and stewed chicken with carrot and potato the next day. Feedback and got a reply that these are 2 different dishes..... Sometimes it feels like they cooked in large quantity and stored for the next day.
Regretted ordering from this company and disgusted with the dishes on the first 2 days. I had stayed with caterers for at least few months and even one with 2 years before stopping for personal reasons. Not this company as I stopped once the 20 days is up.

Delivery Feedback

Based on 379 customer responses.

  • On time or up to 30 min early: 297 (78.4%)
  • More than 30 min early: 22 (5.8%)
  • Late: 60 (15.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 296
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 0
  • More than 30 min early: 22
  • Less than 10 min late: 3
  • 10–15 min late: 5
  • 15–30 min late: 11
  • More than 30 min late: 41

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