Healthy Meals Catering

There were days of three consecutive days of sliced pork cooked in different ways.

Some days the delivery personnel left the dinner on the floor. When questioned, she mentioned that there wasn't any hook for her to hang. However prior to this, she was already hanging the dinner at my door handle for many days.

Have to note that the delivery time ends 7.30pm so must anticipate days where dinner arrives past 7pm.

Late and no rice!!!! On the first day of the Tingkat lunch delivery, I had the most terrible experience due to the worst mistake the caterer made. The caterer delivered very late at 1:05 pm the dishes without rice despite of my order were having rice. This was the first day! Didn’t the caterer (Healthy Meals) appreciate my support which ordering Tingkat lunch from them? The caterer compensated one dish on Saturday and the dish was very very salty, and oily minced pork! Most of their dishes are very salty and oily. Another thing is, each time I call the Healthy Meals hotline, the staff will ask me to Whatapp. Not good. Answering my questions on the phone is not so difficult, right? Healthy Meals are not healthy at all, because the vegetables are very oily and salty. Meats are also salty.

Food is ok. Too many fried stuff if you choose 4dishes. Wrongly delivered 1 of the meals, gotten a soup instead of 4th dish (Order was for 4 dishes).

The food could be better and the portion is ok for 2 people. Always the same vegetables. Food quality is inconsistent. Delivery time could be more fixed and earlier as at times it was delivered after 12pm.

Ordered for lunch 2 pax and dinner 3 pax, both 3 dishes and 1 soup and special requests with no spicy, no sotong, no cuttlefish.

Portions were adequate for 2pax and 3 pax.

As for the menu displayed on the caterer's page, the soups are not different for lunch and dinner as shown on the menu, it is actually the same soup served for the day itself. In fact, we had the same soup for 3 days in a row before seeing a different type of soup on the 4th day and even then it all tasted similar.

Although the vegetables were stated as "Vegetables of the Day" it was also the same for the first two days before having some variety. There was also a pork dish on the 2nd day dinner which was overcooked as it was tough to chew and we had the same dish delivered on our 3rd day's lunch.

It really brings the question of whether the food used was fresh or not since it was repeated dishes. By the 3rd day, I wanted to call in to cancel the subscription however the number just went to mail box immediately and I had to call in to Foodline once a day for 4 days before the caterer even returned my call. By that time it was already too late to cancel since it had only 3 days left for the subscription.

Delivery timings were also inconsistent, there are times where it is extremely early, i.e. 4.30pm for dinner, and times where it was late, i.e. 1pm for lunch.

In conclusion, if you are ok with the dishes delivered not being the same as what is stated on the menu then go ahead and order. Otherwise avoid this caterer at all costs.

Ordered for lunch 2 pax and dinner 3 pax, both 3 dishes and 1 soup and special requests with no spicy, no sotong, no cuttlefish.

Portions were adequate for 2pax and 3 pax.

As for the menu displayed on the caterer's page, the soups are not different for lunch and dinner as shown on the menu, it is actually the same soup served for the day itself. In fact, we had the same soup for 3 days in a row before seeing a different type of soup on the 4th day and even then it all tasted similar.

Although the vegetables were stated as "Vegetables of the Day" it was also the same for the first two days before having some variety. There was also a pork dish on the 2nd day dinner which was overcooked as it was tough to chew and we had the same dish delivered on our 3rd day's lunch.

It really brings the question of whether the food used was fresh or not since it was repeated dishes. By the 3rd day, I wanted to call in to cancel the subscription however the number just went to mail box immediately and I had to call in to Foodline once a day for 4 days before the caterer even returned my call. By that time it was already too late to cancel since it had only 3 days left for the subscription.

Delivery timings were also inconsistent, there are times where it is extremely early, i.e. 4.30pm for dinner, and times where it was late, i.e. 1pm for lunch.

In conclusion, if you are ok with the dishes delivered not being the same as what is stated on the menu then go ahead and order. Otherwise avoid this caterer at all costs. foodline

Food arrived late without notice until I contacted them (on the 6th day). Some dishes delivered is not as per the menu and not following as per 4 dishes despite multiple feedbacks. A few dishes are inconsumable. Given the benefit of doubts, they moved to a new kitchen and experienced electrical short circuit and received unfresh ingredients, thus causing the overall food preparation and delivery process to be messed up.

The food was ok only. Sometimes the vegetables taste bad. The soup is not up to standard. The variety of food sometimes ok sometimes not like one of the dishes is just plain glass noodles. Eggs sometimes taste burn.
The prawns and curry dishes are good.
Delivery in the beginning was late and then one time passed 8pm. Tried calling and messaging but mailbox full. End up we cooked our dinner and then the tingkat appeared and the vegetables has gone bad. Never give any refund or replacement.

Food was average, and sometimes gets too repetitive within the same week.
Delivery is terrible - had experienced at least 3 times late delivery (or no delivery at all). I had to arrange own dinner at the last minute. Customer service was slow in responding and getting back on my query about the late delivery that it was only at 8.30pm plus the Customer Service advised for me to arrange my own dinner after enquiring since 7pm about the ETA of my dinner delivery.

Vegetable was over cooked.
Spillage of soup.
Oily dish.
Last minute cancellation of tingkat due to kitchen issue.
Has request to terminate the order but caterer wanted to forfeit full delivery charges. Took a long time to process.