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Healthy Meals Catering

4.0 / 5 (379 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*78%
Food Quality3.7 / 5
Service & Communication3.8 / 5
Value3.8 / 5

Customer Photos (226)

Reviews (379)

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331 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Joan Yuen Verified Purchase
4.0 / 5

Food OK, service disappointing.

Food generally taste good, except the meat in soup can be quite tough sometimes. However, their service is very disappointing.

Our last meal was postponed to a later date, of which they had forgotten to deliver. Our family is WFH and to find out about this in the late afternoon is an inconvenience. As an apology, they offered to deliver on the next day along with a complimentary dessert. Unfortunately, they missed the delivery for the 2nd time. On the 3rd day, as a customer, I had to contact them in the morning to remind of the delivery. The delivery came on the 3rd day, but the dessert was missing. We did not contact them about the missing dessert, as it was supposed to be a token of apology and we don’t “need it”. I don’t think this is the right way to do service recovery by messing up twice after the initial mistake.
K
Ms Kim Verified Purchase
5.0 / 5

Great Dish & Best Soup Ever

Soup was super tasty and the only caterer that provide 2 box of soup for 3 paxs order. Unlike others, their soup come with a lot of ingredients. Very generous in portion and ingredients are fresh and tasty. Only set back is they only come in microwave container, for health & environmental seek with prefer to eat tingkat. Will hope one day they will have tingkat option.

Delivery Feedback

Based on 379 customer responses.

  • On time or up to 30 min early: 297 (78.4%)
  • More than 30 min early: 22 (5.8%)
  • Late: 60 (15.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 296
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 0
  • More than 30 min early: 22
  • Less than 10 min late: 3
  • 10–15 min late: 5
  • 15–30 min late: 11
  • More than 30 min late: 41

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A customer just placed an order for delivery on 14th Nov, 10:00AM
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