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Healthy Meals Catering

4.0 / 5 (379 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*78%
Food Quality3.7 / 5
Service & Communication3.8 / 5
Value3.8 / 5

Customer Photos (226)

Reviews (379)

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331 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Lim Jiayuan
Lim Jiayuan Verified Purchase
4.0 / 5

Generally decent!

Taste: most dishes were tasty! once were delicious! and to know that it is less oil and salt, and no MSG is great however, there were a few dishes (3) that were very bland, and a few meat dishes (2) whereby the "frozen" taste was very prominent.

"Hygiene": detected bugs in the veggy dishes a couple of times... they did service recovery and gave one complimentary dessert.

Logistics: very friendly delivery men and women! however, there was an instance whereby at 1:30pm, we didnt receive our food. contacted them and only heard from
them at 2pm. turns out, the deliverer left the food on our SHOE RACK outside the door. without any knocks on the door or missed calls.. technically the food "cannot" be eaten as it should be consumed before 1:45pm. NO service recovery despite expressing disappointment and subscribing with them for a total of 30 days....
CL
Mdm Chan Ling Verified Purchase
4.0 / 5

Overall hit and miss caterer

Food was generally ok. Delivery time in general is good as well ard 4pm to 530pm.

However there were twice they delivered late after 730pm and no one knock on the door to announced the food was left at the gate. The food was left hanging outside over night.

Food was wasted and thrown away.

Once they missed out the rice and once they even delivered to wrong house thus leaving my mom with no food for dinner.

Overall hit and miss caterer.

Customer service contact is only via msg via whatsapp, call them no one will pick up. Overall customer service reply is pretty fast and pleasant.

So this caterer is a hit and miss....if can ignore the missed than generally is ok only. Not sure if other caterers are equal in terms of services.
Yip Alex
Yip Alex Verified Purchase
4.0 / 5

Good Soup

Repeated dishes - exact same dishes served twice in the same week. Soup was good. Delivery was prompt on most days.
Ms Jaslyn Peh
Ms Jaslyn Peh Verified Purchase
5.0 / 5

Good after-service

Soup spilled and leaked on one occasion, but the after-service was pretty good. they offered to compensate one meal and also wrapped the soup with cling wrap to prevent spillage.

Delivery Feedback

Based on 379 customer responses.

  • On time or up to 30 min early: 297 (78.4%)
  • More than 30 min early: 22 (5.8%)
  • Late: 60 (15.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 296
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 0
  • More than 30 min early: 22
  • Less than 10 min late: 3
  • 10–15 min late: 5
  • 15–30 min late: 11
  • More than 30 min late: 41

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A customer just placed an order for delivery on 14th Nov, 10:00AM
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