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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Liow Kok ping
Mr Liow Kok ping Verified Purchase
4.0 / 5

Not too sure.

Repeated orders. However there were a few times where the soup was spoilt. We suspect that it might be due to the poor packaging. Food is always prepared and ready to eat at 2.30pm, and must be consumed by 6.30pm. But when I opened the soup, it was only 6pm and it was spoilt. Had sent feedback to caterer. Caterer was apologetic but no further action.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Leah
Leah Verified Purchase
4.0 / 5

Decent food and service

Food was good. Great variety also. Food standard can be inconsistent but generally acceptable most of the time. Service is better recently, feedback to them with regards to the food portion sometimes, they do reply.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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