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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joanne Tan
Ms Joanne Tan Verified Purchase
3.0 / 5

First time ordering, don't think will order again

There were some days where the vegetables had become sour, even reheating the food when it was delivered very early. Repeated same 4th dish back to back for a few days within the same week. Caterer can definitely do better. Very disappointed with the sour vegetables, had to throw it away, hence feel that it is not value for money since it became a 2 dish + 1 side. There were some days where it was delivered really late and I had to find alternative.
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
Mdm Annie Ang
Mdm Annie Ang Verified Purchase
3.0 / 5

If you are looking for cheap caterer, then you can consider

Have been ordering with this caterer for almost a year but lately the food quality has turned from good to bad. Understand from the driver that there is a change of chef and that's can be the reason causing that. Thus, i have decided to change to another caterer.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Kelvin Koh
Kelvin Koh Verified Purchase
3.0 / 5

Okok food, not too fantastic, delivery timing is not good.

Food usually arrive late, likely because I'm one of the last few to receive. States to consume food by 13:30, but food usually arrive around 13:00 or later. Once it has even arrive at 14:15, even had to contact the caterer to ask where is the delivery, no initiative to inform us.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 11:30AM
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