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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Phil Woo
Mr Phil Woo Verified Purchase
3.0 / 5

Tingkat company invoice and delivery was different.

I ordered Hew top, but the tingkat is from Kim's catering. Maybe is their sister company but I think it is really unprofessional and didn't bother to inform but fortunately I just have a trial and the food is quite bad. As the pictures above, the souo just tied it and not sealed. It is sealed in the tub for day 1, but day 2 onwards they just simply lazy to do it. The fish as pic above was spoiled, smelly and I threw it away. Won't even want to try it.
Choose one Choose one Choose one Choose one
Mr Zhuang Lingxiang
Mr Zhuang Lingxiang Verified Purchase
3.0 / 5

Food items are ok for the price but certain cannot be eaten

At the beginning, food items were alright. Then the standard goes downwards day by day. Vegetables dish did not make the mark. In one of the days, the vegetables dish tasted sour and had to be thrown away. One of the fish dishes (in the photo) was pale red. For the soup, in the first few days, it was in a container but after that, it was in a meal bag. I assume the caterer wanted to prevent spillage. Not sure if the soup portion became smaller after that. It did not fill up about half of my 1L pot as compared to when it was in a container.

Other food items are ok for the price.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Vivien
Ms Vivien Verified Purchase
3.0 / 5

Disappointing dishes. Room of improvement for food portions.

Ordered dinner for 4 paxs. Food portions were small and each bowl of soup was only slightly more than half filled. Taste of dishes were also not to my family's liking. On our last day of order, delivery staff sent the wrong order. Instead of 3 dishes + soup, we were given 4 dishes.
Sherine Ho
Sherine Ho Verified Purchase
3.0 / 5

Disappointed

Food normally delivered about 4pm. There was a day I was informed no delivery at 7PM!! I understand that sometimes there might be some unforeseen circumstances but they (caterer) could have informed me earlier as I was waiting for the food and no one reply to my messages/calls when I was trying to reach out to them.
Ms Edwinna Ng
Ms Edwinna Ng Verified Purchase
1.0 / 5

The dishes wasn't fresh

The meals came late and everytime the vege dish will smell bad and totally not fresh and cannot eat at all, i had throw for many dishes and just wasted.

I had remarks no spicy when place the order, but its will came with spicy and chilli dishes for few times, and i had to throw away again.

Totally not recommend.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 11:30AM
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