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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Celine Wiu
Ms Celine Wiu Verified Purchase
3.0 / 5

Will NOT recommend. Much better choices elsewhere.

I ordered tingkat for 2 pax dinner and to my horror, the tingkat that they served us was "baby size". Compared to the usual 3 tier tingkat size, the tingkat that Hewtop Catering used is half that size. The food was quite bad, we had to dabao zi char dishes every night as "add-on" dishes for our dinner. I will definitely NOT recommend this caterer and will NEVER order from them again. For the price that I paid, I can get a much much better deal from other caterers instead.
Janice Loo
Janice Loo Verified Purchase
3.0 / 5

Tingkat 4 dishes 10days

Delivery uncle is friendly. Initial order is 10 days with 4 dishes. 4th dish is usually fried food. Through out 10 days, hardly have green veggies. Decided to renew 10 more days with 3 dishes + 1 soup.. however 1st of renewal comes 4 dishes which have fried fish in this sauce, fried hard boiled egg and fried tofu fish cake (don’t know how to describe that fried food) plus bean sprout. Disappointed. =( The last thing is the container lid didn’t close tight quite often this happens.
Ms Eunice Grace Choong
Ms Eunice Grace Choong Verified Purchase
2.0 / 5

Do not recommend

We tried this caterer in Nov for 2pax, 10days and it was fantastic. However, recent renewal and top up to 4pax catering proved a deep nosedive with both quantity and quality.
Menu did not match up to actual delivered food.

Aside, from Day 1's menu, meat portion was 6 pieces of BONES.
1. How do you divide 6 for 4pax?
2. How do you divide bones?

Daily vegetables alternated between soggy shredded cucumbers or soggy shredded potatoes or soggy shredded gourds.

Sides included mostly processed food like fish cake or hotdogs given.
Least favourite dish: Some spicy chinese pickle and mince pork that smelled heavily of ammonia
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view more 9 photos & videos
Mr Anton Lee
Mr Anton Lee Verified Purchase
3.0 / 5

Third time ordering

Third time ordering from this caterer. Everything went as expected until one day when the order was not delivered. Called the caterer and they informed that the replacement driver mighy have delivered my order to wrong address. The quantity for last day delivery was also lesser than usual
D
Ms Dionne Verified Purchase
3.0 / 5

Food overall okay, Value for money but room for improvement.

Food overall was okay. but a little sad that 4th dish is always fried food. There were also times that the gravy all leaked out...General catering food taste but value for money! Food delivered at around 3+..which was tooo early....
Choose one Choose one Choose one Choose one Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)+4 Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
view more 8 photos & videos

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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