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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Haeidi Lim
Ms Haeidi Lim Verified Purchase
3.0 / 5

At least this caterer serves food in metal tingkat.

Food were decent, but sometimes very salty especially the beancurd and ikan bilis. Occasionally very delicious food but vegetables served could be just lady fingers, brinjal or pumpkin, not leafy vegetables all the times. For some reasons I would not order with them again.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Evon  haw
Ms Evon haw Verified Purchase
3.0 / 5

Avoid at all cost

The food is worse than what the zoo animals eat. The "seasonal veg" dishes looks like scraps thrown together. In 1 week, we received 2 mala dishes. Dont be fooled by the menu you see, they hardly follow it. Note the disclaimer that dishes may be subject to changes. The cook doesnt seem to be interested to be whipping up dishes, everything is half-heartedly prepared. Sausages are the high sodium type. Beansprouts had a bad sewage smell, got a diarrhea after having 1 mouthful of it. Dont be fooled by the 4 star rating you see on FL.
Ms chun li yin
Ms chun li yin Verified Purchase
2.0 / 5

Not value for money, food not nice, cold meal& late delivery

Food delivered around 12 20noon, all dishes already get cold. label printed suggested to consume before 130pm but delivered to me so late. food not nice and mostly fried item, Vege yellowish. regret to order. buy from mixed rice stall cheaper and nicer. not worth paid for around $10 plus to get such a cold meal.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
MC
Ms May Chew Verified Purchase
3.0 / 5

Food quality need to be improved, as well as the services.

This is the 3rd time I have repeat order. I have took a month break from the 2nd order. Preciously the food are acceptable, taste are ok. But my husband and I have 2-3 time diarrhea after the meal. However, when I contacted the customer service, they have apologize to me. I read that their service is okay, but really can be better.
This time the food is really disappointed, I guess they have changed the chef, but I'm not sure. The photos I have shared was the 2 days dishes that were spoilt. Got a smell and can't be eaten. Which the rest of the dishes were eatable. I really hope that they will improve the food quality.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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