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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms NEO SEIW GEOK
Ms NEO SEIW GEOK Verified Purchase
2.0 / 5

Order at your own risk!

Horrible food and delivery timing. I had ordered before. It was ok although on the salty side. I had feedback. As usual, no improvement. Even though I saw similar feedback by other people. But I ordered again to try again. Cos it was cheaper. Really really really regretted it. Food came at 8+am everyday. Supposed to be lunch, not breakfast! And the type and variety was yaks. Mostly gravy and tasted all the same. And looked like cheap freezer food. Not worth the money at all. I feedback, but nobody bothered to attend to me. Was it cos I had ordered for 1pax only? Not worth their time? I suspected so. Anyway, nobody wanted to eat. Nobody wanted to expired cold food and risk stomach ache or diarrhea. I threw away the food most of the time. Ended up became the most expensive. So, unless you are prepared to resort to bread or instant noodles or order takeaways again for your lunch/dinner, don't risk it!!!

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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