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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Kit
Kit Verified Purchase
3.0 / 5

Home-styled menu. Tastes ok; feels overpriced at times

Overall food is simple, taste wise, isn't too bland. Been with them almost a year now (just lazy from switching). Except for the occasional prawn, not super alot of 'better' ingredients (fish nuggets doesn't count). Menu getting 'slightly' better, with the occasional fish, but there is also an increase in sausages.
Wong Horng Lit
Wong Horng Lit Verified Purchase
3.0 / 5

Average food quality and portion but at risk of food poison

Was quite disappointed on the first day of the food because my whole family except for my son who cannot eat spicy had diarrhea after eating the rendang chicken (see the attached photo). Called the customer service and the lady did apologize and promise d to compensate one additional day for us. We agreed but later the food was not delivered on the additional day itself and it ruined my dinner time. Called the customer service again and another lady mentioned it did not pass thru the system to inform the kitchen to prepare but there was a note to mention. This is totally screwed up. Food quality is really so so. Food portion is OK.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Ho
Mr Ho Verified Purchase
3.0 / 5

Simple, home-styled. Tasty, but may feel overpriced at times

Overall food is simple, taste wise is ok, at least it is not bland. Have been with them a year now, interestingly the menu doesn't really recycle. Except for the occasional prawn, not super alot of 'better' ingredients, eg like fish (fish nuggets doesn't count). Also if you select 4 dishes, most of the time (if not all) the 4th dish is not a real 'cooked' dish. Just some fried/fast food - think nuggets, spring roll, sausage.
Mr Jerry Leong
Mr Jerry Leong Verified Purchase
3.0 / 5

Smaller portions, poorer presentation & inconsistent timing.

Was with Ronnie Kitchen before going over to Hew Top, since we thought of going for a change and try something new. HT is cheaper by around $40, but I would say you get what you pay for. In comparison with RK, HT's dishes are smaller in portion and slightly lacking in presentation. The delivery timing is also rather inconsistent. Due to these factors, we went to RK to the following cycle.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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