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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Thiam Huat Loren Lee
Mr Thiam Huat Loren Lee Verified Purchase
1.0 / 5

Repeated cases of vegetable not wash properly, burnt food.

Repeated cases of vegetable not wash properly, full of strong chemical smell. Egg plant dish was all burnt but still delivered to customer. Every time inform the caterer on food issues, there's delayed response and only mention will inform kitchen. No recovery provided despite dishes not edible.
E
Ms Esther Verified Purchase
3.0 / 5

Love your prawns

Service good. Delivery is on tme. Delivery man knocks on door to inform us food has arrived and is hanging on the hook on our gate. Helpful and good service.

Food is ok. Love the prawns. They are delicious but some prawns are not fresh and the prawn meat is soft and mushy.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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