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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

V
Ms Vivian Chong Verified Purchase
3.0 / 5

Can be better

The vegetable with too much starch, such as Xiao bai cai, it can alter the flavor and texture of a dish if used excessively. It's best to use just a little starch to maintain balance, as too much can affect the overall taste and consistency of the meal
VT
VERONICA TAN Verified Purchase
1.0 / 5

Horrible food, don't order.

We tried dinner tingkat from 4 caterers and Hewtop is the worst. Their soups taste the same (a bit sweet) no matter what ingredients, as if they use the same soup stock to cook. They also tend to use same ingredients for different dishes on the same day, e.g. bell peppers in both the vegetable and meat dishes; chicken drumlets in both the meat and soup dishes. So you feel like you're eating the same thing cooked differently that's all. One of the ordering option they offered was "no seafood"; we chose that but first night they gave a fish dish. I asked why still have fish and the reply was "Fish not consider no seafood", shocking logic. So I whatsapp them "no fish" and they replied ok. But second night they delivered a fried fish dish. I asked them what happened and they just said sorry without offering to make up for the mistake. 3rd night no fish but they replaced it with celery fried with a bit of minced meat, so we had 2 vegetables and 1 meat that night. Last night the fried chicken with beancurd had gelatinous chunks in it, as if they had cooked far in advance, froze the food, then heat up before delivery. Terrible taste.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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