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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs irene
Mrs irene Verified Purchase
3.0 / 5

To be frank, I won't order again

Delivery lunch is consistent timing, sometimes 11+ sometimes 12+ or 1pm which makes me inconvenience to plan my meeting time if im going out. Cater for 2 pax but sometimes the food can be 3/5 pcs instead of 4/6 pcs. We are not a big eater but somehow food consider quite less comparing to other caterer. Thus decided to reorder back the other one.
Meal Type: Lunch Meal Type: Lunch Number of pax: 2 Number of pax: 2 Number of pax: 2
J
Ms Koh Verified Purchase
3.0 / 5

Food is alright but can be better

Food arrived very early at 3pm+. According to note attached, food was ready at around 2pm+ and should be consumed by 6pm+. So if you eat later than that, probably this is not suitable. Portion wise just enough for 2 pax. Notice it's meat/fish dish is usually less than others, so this dish is usually finished first, sometimes not enough. Flavour & dish type is the usual home cook meal, nothing fanciful so far, and suit us well so far.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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