Hewtop Catering Pte Ltd

Too much rice. Cannot finish. After seeing the vegetables especially with big stem ones. Suddenly, appetite drops.

So so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so. taste drop

Delivery sometimes late due to vehicle breakdown. Food is generally alright and they could be better.

I am a regular customer. Food and service were used to be good. However for this order there were 2 days where deliveries were cancelled, and 1 was delivered very late. I was told the driver delivering to my area has resigned, and the supplier cannot find other driver to deliver food. Even though it would be good if heads up messages were given beforehand.

Repeated orders from the same caterer for my lunch and the food quality are ok. the delivery timing was

Have been with Hewtop for around a year but recent few months the food and service has been getting bad to worst despite complaining to their customer service and boss.
Will try out other caterer in the meantime.

e.g.
Fish has been tasteless for few occasion and the service staff reply is "Will feedback to kitchen but the same thing will happen again.

Whatsapp reply has been getting slower and slower whenever issue occurs.
Standard reply, " will feedback to kitchen" for all sorts of issue.

Mother in law loves their food and even make friends with the admin what more do i need to say? good

Appreciate Caterer to inform us on Non delivey for whatever reasons so that we can arrange for our own meal replacement. Sodium can be reduced in cooking for healthier choice.

Maybe can consider having more single item options like hokkien mee, hor fun, chicken rice etc. Overall the dishes are acceptable.

Delivery service is bad. Certain days have delivery, certain days no. Last minute notice when they do not has driver to send the food. Very disappointed.