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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,197 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr YONG KENG KUM
Mr YONG KENG KUM Verified Purchase
4.0 / 5

Generally, good caterer if u don’t bother with delivery time

The food is generally very good and the portion is most generous for most average family. What we don’t particularly like is the delivery timing which could varies from being punctual most of the time to “is the tingkat coming?”. There were a few occasions that it came so so late that my kids started to throw tantrums because they were hungry and we were forced to bring them for dinner. Needless to say the food did arrived but it was already too late. We tried calling when that happens but nobody picked up as they work office hours. When we feedback the next day, all we get was just a sorry.
Cedric Lau
Cedric Lau Verified Purchase
5.0 / 5

Cancelled delivery and make-up did not arrive.

Repeated order with Hewtop. Earlier orders was good, but subsequently, orders are later and cancelled. This last order, delivery was cancelled on 2 days and for the last cancellation, make-up delivery was committed, but did not arrive, and second make-up similarly did not deliver. So if you are okay with your plans being messed up, place order at your own risk.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 43 pax for delivery on 6th Nov, 12:00PM
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