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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Amos Mak
Mr Amos Mak Verified Purchase
2.0 / 5

LISTEN TO YOUR CLIENT!

On 23 Sept, discovered a fly within the soup. Texted to inform to improve on their food hygiene but was informed they will deliver another additional soup for the next day. Informed that I don't need the additional soup but my advice was turned into deaf ear. How you expect customer to finish 2 soups? Pls listen to your client instead of doing what you think is right!

Thereafter, nothing offered except for the same soup on the next day.
Ms Lim Mei Yu
Ms Lim Mei Yu Verified Purchase
4.0 / 5

Value for Money and Good Soups!

The food and service have met expectations. I particularly like the cereal fish which was served during the 5-day trial period.

The soup served in each day was very good and the portioning was great. I can split into 2 meals given that I am not a big eater.

Delivery was fast and smooth and I was able to eat my lunch on time.
Mrs Lew
Mrs Lew Verified Purchase
3.0 / 5

Food quality and variety is not good. Portion too little.

Portion is not enough for 3 pax. The dishes quality and variety are not up to expectation. The fried fish has a bad smell that I'd to throw. A meal usually consist of 2 process food, eg frozen scallop & fishball and frozen nugget & hotdog. This is my first time throwing so much "bought" food in a week. Disappointing service.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 15 pax for delivery on 6th Nov, 6:30PM
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