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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Hazel Yen
Ms Hazel Yen Verified Purchase
4.0 / 5

The soup dish is very plain. Managed to change it to a dish

The soup dish is very plain. Managed to change it to a dish for the 4th & 5th day. We normally have our dinner at 7.30pm. Hence, delivery at 4pm is way too early for us. Good thing about this caterer is that they have a trial for 5 days, unlike most caterers trial period of 10 days.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Vandy lim
Ms Vandy lim Verified Purchase
5.0 / 5

Good customer service and generous portion

First day my food came at 530pm subsequently 6 to 6.45pm. I didn't take all the pictures of the tingkat but the dishes are not bad. Portion is generous for 4 adults and one child. Even my hub eats more but we will still have leftovers.

The greens are not very fresh and most of their stir fried meat are tough. Taste is there but a pity is was pretty tough. We all love the bkt soup, it was herbal type but instead of pork ribs we got drumlets instead, kinda weird. Will definitely order from them again. And kudos to their customer service for giving us the earliest slot, thank you.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 20 pax for delivery on 31st Oct, 6:30PM
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