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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Hailey Lim
Ms Hailey Lim Verified Purchase
4.0 / 5

Food portion too little

Delivery time is acceptable. But the coordination needs to be improved. I ordered a 5 days trial tingkat. The first 3 days was horrible. The food was too little, good enough for 1 pax to eat only. I sms-Ed the caterer and they promised to compensate/extend one more day to me. But for the third day, they only compensated by 1 additional dish, fish beancurb. Too horrible!
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Mdm Geraldine Sim
Mdm Geraldine Sim Verified Purchase
5.0 / 5

Good and convenient Tingkat Delivery.

The dishes are very good and up to my tastes, especially Dish 1 & 2 and the Soup Dish. However, Dish 3 lacks variety and are all vegetables.

Overall, the Tingkat Menus are Good and Yummy! That's why I am renewing my orders.
K
Mr Kevin Verified Purchase
4.0 / 5

Food is okay & one of the more value for money tingkats.

Ordered a 5-day trial lunch with Hewtop.
The order process is very convenient and the customer service is responsive.
The price is one of the most value for money.
Delivery time is not ideal, consistently around 1.30pm and the dishes were already cold when they arrive.
The food is okay and decent.
Dr Lu Weiquan
Dr Lu Weiquan Verified Purchase
3.0 / 5

Low price, low quality food, you get what you pay for.

Out of the 5 days, only 2 were acceptable (hence the 2 stars out of 5), primarily because the meat on those acceptable days were stewed/saucy, so it wasn't too hard (literally). The fried stuff, and the oily pork ribs, were very very very tough (hard), and you had to chew quite alot to get through it. My jaw was rather sore after all that, and I'm not even kidding. The vegetables every day were very "fresh", in that if you had eaten the vegetables fresh without cooking, you would have had the same taste. And the soup was also very bland, water with some seasoning or taste enhancers, and did not seem to be brewed for any decent amount of time.

Maybe I'm being too harsh, but we compared the food to the cai-fan below our block, and we thought it may be more sensible to stick to the cai-fan in such cases. The only reason why we can't cai-fan for dinner is because it is closed for dinner.

Also, the delivery (for dinner) was super early (like, 3pm), so by the time we got to dinner time, the condition of the food wasn't that great anymore, even with microwaving.

Time to move on I guess, was really hoping that this one would work out well, especially with the low price and the environmentally friendly use of real Tinkat. Oh well, now you know...
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 20 pax for delivery on 31st Oct, 6:30PM
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