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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Mary Lee
Mdm Mary Lee Verified Purchase
5.0 / 5

Weekday dinners

The main dishes are generally yummy and enough for us. The vegetable dishes are usually generous in portion, sometimes a bit boring but acceptable. At times we get nice treat from the fourth dish (as we don't want the soup) . Good customer service in acceding to our request for non spicy and no peanut dishes. Polite delivery personnel who is always on time.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mrs Evelyn Chong
Mrs Evelyn Chong Verified Purchase
4.0 / 5

Disappointing

I appreciate that caterer followed instructions on food preferences and made changes to regular menu accordingly. On the first day, the food was not bad. Flavour and portion wise were decent but after that, everything went downhill. Food was too salty and we were extremely shocked to see the cabbage with black dots served. It was the entire box of cabbage that was in the state. We had to throw that away. Also, when we had the Jing du pork ribs, the meat was too tough and there were many parts without much meat on it. Didn’t feel like it was value for money.

The food was prepared at 2.30pm and we were expected to finish it before 6.30pm. Timing is not very ideal and we don’t have microwave oven to heat the food up so we had to settle for cold food at dinner time.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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