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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

RE
Mr Richard Eow Verified Purchase
3.0 / 5

One of the cheapest Tingkat service, but..

What you get is what you pay for, is how I sum it up.

Pros:
One of the cheapest Tingkat service
Meat dishes generally taste okay
Delivery was consistant & on-time

Cons:
The biggest issue is the food quality. The ingredients used tend to be not very fresh, especially leafy green veggies like cabbage and xiao bai greens.

I planned to give Food 3-stars,but downgrade to 2-stars because of one particular dish, Potatoes w/ Chicken Mince Meat, was burned. (Meat was burned and gravy was almost inedible. Had to throw most it away) To me this is unacceptable and shows QA issues.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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