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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Ng Yu Min
Ms Ng Yu Min Verified Purchase
5.0 / 5

Generous home cooked meal

First time ordering tingkat service and picked a 5 day trial plan to start. The food had generous portions, especially with 3 dishes and a soup. The only issue is that the delivery time period is pretty wide, so dinners delivered before 5pm are better refrigerated IMO.
WT
Mrs wendy tan Verified Purchase
3.0 / 5

Bland food, ungenerous portion, taste totally dislike by kid

Pro - delivery timing for lunch is good at 12pm

Cons - food was bland. Kids dislike it totally, any economical store rice is far better.
- portion is not generous. Twice, the portion given was barely enough for 2 person
- only in last 4 days of delivery, food portion increased due to complaint made

Overall, regretted ordering this. Really wonder why such food standard can gain more than a 4 rating. Very suspicious.
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mdm Nicole Yit
Mdm Nicole Yit Verified Purchase
3.0 / 5

Food portion is generous. Always on time but too early.

First time ordering from this caterer. Food was of good portion and generous. Always on time delivery but too early for dinner arrival. It comes at 2plus in the afternoon. What I don’t really like about it is wet inside the plastic bag whenever we received it due to spill. Other than that is ok. Didn’t continue for next round.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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