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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Jessica Mok
Mdm Jessica Mok Verified Purchase
4.0 / 5

Food quality was absolutely not worth during promotion

Have been renewing packages with Hewtop since May . Happened to see and took advantage of Foodline promo while renewing my next new tingkat package . Food portion were significantly lesser than usual this time due to the promo which was understandable.However, there were really hardly any meat in all the meat dishes. There were either mostly bones or mostly flour . Would rather pay the regular rate for the usual food portion and quality .
GS
Ms Gan SQ Verified Purchase
4.0 / 5

Average dinner tingkat

The delivery was really early at 2pm for dinner tingkat. On 2 occasions, the vegetables were bad when we have our dinner at about 7pm. The food were on the salty side for our preference. The serving size is good but the quality of food can be improved.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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