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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

C
Chew Verified Purchase
4.0 / 5

Early delivery

Delivery of the food was too early. Almost everyday, the receive time would be before 10 am. Food would have already gone cold by 12 pm and could go bad if not kept properly. Fishcake paste was used in at least one of the dishes for almost everyday.
Ms Lim Wen Xue
Ms Lim Wen Xue Verified Purchase
5.0 / 5

Food quality can be improved..

Delivery timing was good and punctual. Service was good, if I need any changes I can WhatsApp them. Food portion was generous for 1 pax order. Food quality was average can certainly be improved in future, they put a lot of starch in most of their sauces (vegetable and meat dishes) and soup always bland.
WO
WL Ong Verified Purchase
4.0 / 5

Food is generally alright.

The food is generally not bad - generous serving, fair variety. However, there were a couple of occasions where the vegetables were too salty or had black spots found on them.

As for the timing, the food is delivered quite early at 3pm. It would be better if they can be delivered in the evening.

Customer Service Staff is friendly and helpful.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 1st Nov, 12:30PM
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