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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

S
Mrs Sher xie Verified Purchase
5.0 / 5

Disappointing tingkat

I'll like to share that for the foreign object found in my food, I sent an email, texted as well as left a facebook comment with no reply. Obviously you don't value customer service and feedback.

We paid for a quality lunch set, but we received hotdogs from a can on 2 occasions, I can buy it myself from the minimart.

You don't take pride in your cleanliness and quality. Please try to improve in both your customer service and food quality.
Choose one Choose one Choose one
Ms Hui Wen
Ms Hui Wen Verified Purchase
5.0 / 5

Good

The only caterer in the area offering tingkat container delivery instead of disposables. Encourage other caterers to consider tingkat to save the environment!
E
Ms Esther Verified Purchase
3.0 / 5

Try to improve cooking taste and quality of dishes.

1. Steam eggs with bits of black century eggs. Will taste so much better.
2. Put less salt on fish batter. It is too salty. Cannot eat bec very salty .
3. Black fungus is a side ingredient to a dish. But you make black fungus as a main dish - all 100% black fungus. How to eat 100% black fungus as a main dish ? Not eatable.
4. Dont put TCM in soup. We pay to drikl clear soup not take Chinese medicine. Not sick why take medicine ?
5. More days for pig trotters and curry chicken.
6. fry vegy with hay bee, or hat bee hiem or sambal balachan. This will taste much better.
7. Your chicken cubes and pork slices are tasteless. Taste like eating paper.
8. Try frying some Japanese tempura - vegetable tempura, onion tempra, mushroom tempura ... these are very cheap ingredients.
9. Dont cut corners.try improve taste and quality of dishes. All the best
.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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