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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SY
Mr Simon Yap Verified Purchase
5.0 / 5

Average but good value for money.

Overall this menu offers excellent value for money. Portions sizes are decent enough and food is OK for the price. Their is nothing special about the food in terms of taste or what i could notice about quality and on the flip side there is also nothing really bad about the food either. It's just pretty OK lor.
Ms Tong
Ms Tong Verified Purchase
3.0 / 5

More improvements required

Service level needs lots of improvement. Not responsive in chats. First day of delivery went to the wrong place. Delivery timing is inconsistent.
As time past, delivery frequently past 1pm. Daily vegetables turning bad by the time we received and I have to throw the dish away most of the days.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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