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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Ms Koh Verified Purchase
4.0 / 5

Average Everday Meal

The food portion on first 2 days were not sufficient and despite feedback on first day there was no reply or action. On third day, food did not come. Upon calling, we all realized they got my order wrong since the start. I was given 2 pax dinner though I paid for 3 pax. The lady staff was very helpful and resolved the issue for me. However, on the fourth day, the whole family had diarrhea in the wee hours after the tingkat dinner. It was an unpleasant week but luckily the rest of the days were pretty uneventful. It is one of the cheapest option but food variety and taste just average.
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Mr Seong Boo
Mr Seong Boo Verified Purchase
4.0 / 5

Value for money

Great variety of dishes daily, value for money, delivery timing is just right for lunch, my family love it so much, will continue to order from Hewtop. Hope Hewtop will continue to keep their food standard high and affordable for everyone. Wish to see Tingkat discount from Hewtop.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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