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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Amy Seah
Ms Amy Seah Verified Purchase
4.0 / 5

Good Option for 1 person tingkkat!

Hewtop Catering offers tingkat for just 1 person which is very rare and we were very happy to have found it. We have tried a few different tingkkat caterers before and they were not very good in terms of variety, ratio of fried and non-fried dishes. Hewtop has been good so far, we have renewed their 20-day dinner tingkkat twice.
4.0 / 5

First-time trying this!

My 10-day trial package should have started on 5 May but no lunch was delivered that day, even up to 2:30pm. I whatsapped the caterer's assistant but there was no response, so I ended up calling FL instead, to seek assistance. It turned out the caterer got my start-date wrong and my food came only on 6 May. It was a rather unpleasant experience for a first-time customer, but thank goodness the rest of the trial period went smoothly.
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view more 9 photos & videos
Mr Alvin
Mr Alvin Verified Purchase
2.0 / 5

Inconvenience Tingkat Experience & Terrible tingkat food

I did not receive my dinner on 1st day of tingkat and did not receive any reply although WhatsApp the person in charge and called the hotline alot of time no pickup. Until 7:15pm Admin finally pickup the phone and answer they are very busy,gotten back to me almost 7:30pm which we'r super hungry.
This was a very bad experience
The SOUP quantity are much lesser than the other is totally unacceptable from HEWTOP.

2nd day
it arrived 2pm+ Food arrives too early so we usually put in fridge and reheat at 6pm when we want to eat and alot of days we received 1 - 2 pieces chicken in the soup .Portion is slightly lesser than the rest of the caterer i ordered previously.

Also to add-on, is not easy to get through normal calling hence is recommend to if use normal call after 7pm+ should there is other diner would like to give a try. Is To seriously consider.

But total waste of money and try at your own n risk and Was disappointed with HEWTOP quantity and quality of their food. Portion for 2 pax were very little and food were not really very nice.
There are many other good tingkat caterer out there.
Need to improve on Soup
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view more 6 photos & videos

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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