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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm NG Yan Nee
Mdm NG Yan Nee Verified Purchase
5.0 / 5

Try this Tingkat Provider if you're price sensitive.

Our family has been served well by this tingkat provider for many cycles. We are mostly happy with the taste, presentation & variety of the food. This tingkat provider is serious about providing a variety of dishes with a competitive budget. Their delivery personnel are also very conscientious and courteous.
For this cycle, there were some discrepancy regarding the portion of the food provided as it was not the same amount for certain days. After highlighting the issue to the tingkat provider through whatsapp, we noticed lesser and lesser of the problem recurring. So the tingkat provider must be given credit for looking into the feedback and rectify the problem.
As stated above on our least liked dish, we will upload pictures of the yellow vegetables if we continue to find any in the current cycle. Hopefully, we won't have to do that as we still
think this is a good tingkat provider.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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