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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

C
Mr Charles Verified Purchase
4.0 / 5

Not too bad

Overall, the portion was quite generous. One thing to note is to open the container cover as soon as you received since the food are ready ~930am for lunch. Plan to continue another 5 days trial with them before switching to other caterers to try out.
Ms Faith Lim
Ms Faith Lim Verified Purchase
5.0 / 5

Good food and service!

Didn't managed to take a good photo of the food. I took this while I was heating up the dishes. Food was good. It was well seasoned but not salty and could tell that no MSG was used. (I am sensitive to MSG). The delivery man was friendly too. He greeted me when he saw that my door was opened. I will definitely re-order again.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
3.0 / 5

Meh food & service but great soups.

Food's alright, more misses than hits over the 5 day trial. Portions are also quite small. Soups are pretty good though. Service can definitely be much better - no one called to confirm the order despite me ordering well in advance (a week at least) and I had to call the day before the tingkat is to start to have the staff member tell me they can only confirm that afternoon once they have sorted out the delivery schedule. They did eventually confirm the order but what if the delivery schedule was full? It would have left me high and dry, without any backup plan!

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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