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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jessica Tan
Ms Jessica Tan Verified Purchase
4.0 / 5

Our First Tingkat Experience

Food was average, abit salty at times, however there were few occasions the vegetables turned bad and we had to throw the entire dish away. Choice of dishes may suit the adults rather than children. Our favourite was the vegetable curry.
Delivery is prompt at 6plus throughout the 10 days.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
CHEONG YOONG YEN
CHEONG YOONG YEN Verified Purchase
4.0 / 5

Good taste, good portion, but the vegetables has turned sour

Ordered lunch and dinner. Has been ordering dinner tingkat from Hewtop since last year. Due to current situation, I ordered lunch too. Obviously, We like the taste and portion, that's why we continued renewing the 20days tingkat.

However, I realized that they cooked the dishes since morning. They have delivered the same dish for both lunch and dinner accidentally. The food is nice for lunch. But the vegetables turned sour for dinner delivery. The vegetables was cooked since morning, that's why it is sour.

The first picture is my lunch. 2nd picture is dinner.
Hope that they can improve this by cooking the dinner tingkat at later timing. This is actually not the first time.
Choose one Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Jess Lee
Ms Jess Lee Verified Purchase
5.0 / 5

Saving the Hassle? Or Tailor made dishes?

The delivery is prompt, always about 430-530pm. The initial contact to place the order was prompt, efficient and polite. The food really helped to save us the hassle of planning, prepping and cooking. And love that there's the option for tingkat, instead of plastic containers. Food tends to be on the saltier side, you really need rice to balance it out. Also, the vegetables, leafy greens with carrots, tend to have a slight sourness to it. I do like my food hot so after this, will probably resume cooking by myself.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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