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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Good Portion

Food portion is good. Most of the meat dishes are not bad. Save me time to prep and cook. Some a bit salty thou. One of the days, one item was a bit sour. Soup was ok but a bland. If to order again, will opt for 4 dishes instead. Deliveries came very early for dinner at around 3 pm most of the days, except last 2 days. But totally understandable during this CB period, afterall, we can always heat up.
Thank you all for the hard work from kitchen and deliveries. Stay safe & healthy.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Samuel Kng Pin Lung
Mr Samuel Kng Pin Lung Verified Purchase
4.0 / 5

Cheap alternative, decent food quality, decent portion.

The food was nice for the first few days. After that the dishes are recycled over the rest of the days. But for the amount that you pay for, can't complain much. Service wise, not ideal. Whatsapp the company a few times on the issue repetitive dishes for Lunch and Dinner. No response or any follow up action.
Soh
Soh Verified Purchase
3.0 / 5

Still ok

First day the delivery of the food is 1.47pm when the food supposed to be consume before 1.30pm. Driver did not called to let us know they will be late, instead I have to call foodline customer service (as the number provided by the caterer is not valid or no working).
Then second day it say is green curry chicken but it turn out to be same food item as first day. But it might be due to no spicy request. Day three onwards then the food arrived much earlier.
One thing that is to praise is they practise contactless but they could actually still stand further if they Wan to practice contactless. But nonetheless is still good of trying contactless at this kind of situation.
Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 100 pax for delivery on 1st Nov, 5:30PM
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