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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Karen Sim
Ms Karen Sim Verified Purchase
3.0 / 5

Disappointed with the 4th dish.

There was no picture nor description of the 4th dish. It turned out that all the 4th dish were fried fish fillet, fried hash brown, fried spring roll, fried nuggets. There was another caterer which we had tried, they provided cooked dishes for all the 4th dish.
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Ms Yan Qing
Ms Yan Qing Verified Purchase
4.0 / 5

Nice food

The food was pretty good. Nice and friendly delivery Uncle but did not have great experience with one of the administration staff. Another lady, Lilian was great, offered and managed to sort out my bookings.
Ms Charlene Wang
Ms Charlene Wang Verified Purchase
5.0 / 5

Good food but poor service

Service was not up to standard. Got a message from them to make payment and I made payment promptly. I have to chase a few times plus call the to acknowledge receipt of the payment. Then on first day of tingkat delivery, I receive a sms to ask me make payment again.

Food tastes good so far and quantity is enough. But I wouldn't order again due to poor service.
Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Ms liang
Ms liang Verified Purchase
5.0 / 5

Nil

Food quality generally ok, portion sometimes enough sometimes a bit little (especially the meat dishes). not too salty not too oily. rice portion is a lot. service is good. foodline

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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