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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Carol Ng
Ms Carol Ng Verified Purchase
5.0 / 5

Good Services.

I was so touch with the delivery uncle who send lunch to us everyday, due to some reasons we need the lunch to send by 11.30am and he without fail will reach before 11.30am everyday.Thank you so much for his understanding, and the staffs is also so helpful.Definitely will go back to Hewtop Catering PL again.
SS
Ms Lee Verified Purchase
4.0 / 5

Consistently good food, timely delivery. Cleanliness and variety could be improved

The food was consistently good, especially the soups, which tasted like homecooked and not too salty. I did see a repeat of breaded fish dory over less than two weeks. During on of the days, I found a metal scrubber fragment in a chicken piece of the soup. Management should look into this regarding cleanliness. The metal scrubber must have been cooking in the soup for hours. Delivery man was friendly and the food was always delivered at the same time around 4pm, which was a good timing for us.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 45 pax for delivery on 7th Nov, 6:00PM
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