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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr ONG HAO CHIEH
Mr ONG HAO CHIEH Verified Purchase
4.0 / 5

Food is satisfactory but dinner was prepared early

First time order dinner, and had order lunch for 2 times. Vegetable not salty, and pork taste good with several cooking method.
One feedback for dinner; it was prepared before 2.30pm and need to heat up because I only took dinner on 7.30pm+
Processed meat is not too much in compare to certain tingkat vendor, but I hope it could be further reduced or replaced with another vegetable.
DT
Ms Doreen Tay Verified Purchase
5.0 / 5

Healthy and tasty home cooked food

Delivery is at a specific time and always on time even when it is raining. Food is still warm on arrival and taste healthy and nice like home cooked food. Soup and vegetables are good portioned or generous but meat portion is little - though at this price there’s nothing more to ask for! I am reordering after my trial ends.
Tingkat Order:
Ms Pei Shan
Ms Pei Shan Verified Purchase
4.0 / 5

The dishes are truly disappointing!

I ordered for 2 pax but honestly the portion is sufficient for one person only. The dishes are not tasty at all. Whenever I receive the food for dinner, I don't feel like eating at all. The pictures are taken for the last day of my order and they are horrible.
The service is ok.
Dishes: 3 Dishes + 1 Soup Meal Container: Tingkat (2 pax & above, Dinner Only) Meal Container: Tingkat (2 pax & above, Dinner Only) Dishes: 3 Dishes + 1 Soup

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 11:30AM
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