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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Ker Poh Tin
Ms Ker Poh Tin Verified Purchase
4.0 / 5

Irresponsible company

Food was average. Been ordering from hilltop for 3 rounds. Encounter a very bad experience with hilltop recently. Food was not send & nobody call up to inform us. And they are uncontactable. Until next day someone send a sms to apologise. The reason given was that the van broke down so they cant send food over. Very irresponsible. My mom was old & therefore unable to walk down to buy dinner or cook for herself. My mom got to starve & wait for me to knock off at 9pm to buy dinner for her.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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