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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Carlene Yeo
Ms Carlene Yeo Verified Purchase
4.0 / 5

Nutritious & affordable food but delivery time was too early

Food was okay, not too salty. Food was nutritionally balanced. There’s a variety of types of food in the menu. Glass noodles with vegetables (chap chye) was good. Portion wise was okay, enough for 4 pax.

3 stars for service because caterer always delivers around 3 or 4pm, which is too early. The food gets cold and soggy as we have our dinner at 7pm. There are many dishes with celery, which was not well received by the family. Fried food can be quite oily at times.

Overall the tingkat dishes were tasty. There is room for improvement. It would be better if delivery could be later in the evening (~5pm).
Tingkat Order:

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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